Delivery & Return

Missionary To Madame chooses to stock brands with exceptional reputations for high quality products. All of our adult toys have a 365 day product guarantee from purchase. The product you purchase may also have an extended guarantee with the manufacture (If your purchase is out of 1 year guarantee but still within the extended manufactures guarantee, you will need to contact the manufacture directly with your receipt).

In the rare case that a product has a manufacturing fault or issue, our team will provide you with support to see if you can troubleshoot the issue and resolve at home. If you are unable to resolve the issue at home, we will ask for you to send it back for the product to be tested. Once our warehouse has received and tested the product, If the product is indeed faulty, we will send you back the exact same product within a 5 day period (if the product is in stock) at no extra charge. If the product is not in stock, we will offer you other product options of the same value.

Please note: Missionary To Madame does not accept returns due to change of mind or wrong choice. We are also unable to accept back used or open toys (that don't have a fault) due to health and safety regulations. We do not accept back faulty toys that have not been thoroughly cleaned also.